PRIVACY POLICY

Welcome to Card Mill Kalgoorlie's Privacy Policy

Card Mill Kalgoorlie is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you interact with our offline poker venue and restaurant at 45 Egan St, Kalgoorlie WA 6430, Australia.

This policy applies to information collected through our website, phone enquiries, and in-person visits. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). All poker activities at our venue are physical and offline; we do not operate online poker platforms. By using our services, you agree to the practices described in this policy.

Effective date: 16 September 2026

INFORMATION WE COLLECT

What personal information does Card Mill Kalgoorlie collect?

Information You Provide Directly

When you contact us for poker enquiries, private poker bookings, or restaurant reservations, you may provide personal information such as your name, phone number, email address, and any details you include in your message.

  • Phone enquiries: information you share during calls to +61 8 6185 7429.
  • Email enquiries: information you send to [email protected].
  • In-person visits: information you provide at our venue.
  • We do not collect financial information or payment details.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages visited. This helps us understand how visitors interact with our site and improve our services.

  • Cookies and similar technologies may be used; see our Cookie Policy for details.
  • Analytics data is aggregated and does not identify individual poker players.
  • We do not track your activity across other websites.
  • No online poker activity is tracked because all poker is offline.

Information from Third Parties

We may receive limited information from third-party booking platforms if you use them to make a restaurant reservation. This information is used solely to manage your booking and improve your experience at our venue.

  • Third-party services may include reservation platforms.
  • We only receive information necessary to fulfill your booking.
  • We do not purchase or sell personal information.
  • Any third-party data is handled in accordance with this policy.
HOW WE USE YOUR INFORMATION

How does Card Mill Kalgoorlie use my personal information?

We use your personal information to respond to poker enquiries, manage private poker bookings, process restaurant reservations, and improve our services. Specifically, we use information to:

  • Respond to your enquiries about offline poker, poker room, poker tables, and card lounge.
  • Manage bookings for poker nights and private poker events.
  • Process restaurant reservations and dietary requirements.
  • Send you important updates about your booking or enquiry.
  • Analyse website usage to improve user experience.
  • Comply with legal obligations.
DATA STORAGE AND SECURITY

How is my personal information stored and protected?

Storage Practices

Personal information is stored securely on servers located in Australia. We retain information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Data is stored on encrypted servers with restricted access.
  • We regularly review our data retention practices.
  • Information collected for poker enquiries is kept for up to 12 months unless you request deletion.
  • Restaurant reservation data is kept for up to 6 months after the reservation date.

Security Measures

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

  • All website traffic is encrypted using HTTPS.
  • Access to personal information is limited to authorized staff.
  • We conduct regular security reviews of our systems.
  • In the event of a data breach, we will notify affected individuals as required by law.
SHARING AND DISCLOSURE

Does Card Mill Kalgoorlie share my personal information?

Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in operating our website, managing bookings, or analysing data. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

  • Website hosting and analytics providers.
  • Reservation management platforms.
  • Email communication services.
  • We do not sell your personal information to any third party.
  • We do not share information with advertisers or data brokers.
YOUR RIGHTS

What rights do I have over my personal information?

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or incomplete. To make a request, contact us using the details below.

  • We will respond to access requests within 30 days.
  • You may be asked to verify your identity before access is granted.
  • Corrections will be made promptly upon verification.

Deletion and Objection

You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. You may also object to certain processing activities.

  • Deletion requests will be honoured unless we have a legal obligation to retain the information.
  • You may object to processing based on legitimate interests.
  • We will not discriminate against you for exercising your rights.

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond within a reasonable timeframe. You may also contact the Office of the Australian Information Commissioner (OAIC).

  • Complaints can be submitted via email or phone.
  • We aim to resolve complaints within 30 days.
  • You have the right to escalate to the OAIC if unsatisfied.
COOKIES AND TRACKING

Does the website use cookies?

Cookie Usage

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookies through your browser settings.

  • Essential cookies are necessary for the website to function.
  • Analytics cookies help us understand how visitors use the site.
  • You can disable cookies in your browser, but some features may not work.
  • For more details, see our Cookie Policy.

No Online Poker Tracking

Because all poker at Card Mill Kalgoorlie is offline and face-to-face, we do not use cookies to track poker activity, player behaviour, or any online poker interactions. Our poker room and card lounge operate entirely without digital tracking of poker games.

  • No player accounts or online poker interfaces exist.
  • Cookies are used only for general website functionality and analytics.
  • Your poker experience at our venue is not monitored digitally.
CHANGES TO THIS POLICY

How will I know if this privacy policy changes?

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically.

  • Material changes will be highlighted on this page.
  • Continued use of our services after changes constitutes acceptance.
  • The current effective date is 16 September 2026.
CONTACT US

How can I contact Card Mill Kalgoorlie about privacy?

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us using the details below. We are happy to assist with any privacy-related matters.

Phone: +61 8 6185 7429

Email: [email protected]

Address: 45 Egan St, Kalgoorlie WA 6430, Australia

Our team is available during venue opening hours.